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Save 3%
for payment in advance

Save 3%
for direct debit
(only inside germany)

Additional 3%
on orders above 300 €

Free shipping
for orders above 150 €
(only inside germany)**

sky-bg

Payment and dispatch

 • Shipping costs overview for standard parcels inside Germany: 
 
Goods value:up to 149,99 €more than 150,00 €
   
Germany (GLS)6,90 €0,00 €
Germany (GLS)
Bulky goods fee
8,90 €2,00 €
Germany (GLS)
North Sea Islands
21,40 €14,50 €
Germany (GLS)
North Sea Islands
Bulky goods fee
23,40 €16,50 €
Germany (DHL)6,90 €0,00 €
Germany (DHL)
Bulky goods fee

30,80 €

23,90 €
 
  
 
• Shipping costs overview for standard parcels to foreign countrys:
 
 
 
Land: 
  
Australiaon request
Belgium11,90 €
Croatia DHL20,90 €
Croatia DHL
Bulky goods fee*
44,90 €
Denmark11,90 €
Estonia32,90 €
Finland35,90 €
France18,90 €
Greece DHL20,90 €
Greece DHL
Bulky goods fee*
44,90 €
Great Britain* 2)
19,90 €
Ireland35,90 €
Italy25,90 €
Kazakhstanon request
Latvia32,90 €
Lithuania32,90 €
Luxembourg12,90 €
New Zealandon request
Netherlands11,90 €
Norway***52,90 €
Austria12,90 €
Poland29,90 €
Portugal39,90 €
Romaniaon request
Sweden23,90 €
Switzerland***34,90 €
Slovakia45,90 €
Slovenia24,90 €
Spain*29,90 €
Czechia44,90 €
Ukraineon request
Hungary29,90 €
United States of Americaon request

2) Due to the Brexit shipping to GB is not possible at the moment, we are working on a solution, to ship to GB again!

For shipping costs which are not listet here please ask us via mail or by phone.

Shipping costs for country´s which are marked as "on request":
You can place an order in our online shop. We are handling them as order request.
We are sending you an individual offer via mail, which includes the actual shipping costs based on weight and length of the parcel.
Only after you have accepted this offer we are changing the order request to an regular order.

* Great Britain: No shipping to channel islands
* Greece and Croatia Bulky goods fee: Maximum parcel lenght 150cm, longer items will be canceled from your order, fabrics will be folded once if it is longer than 150cm. Shipping of buggys, beach sailers and sails is not possible.
* Spain: No shipping to islands

*** Shipping costs to Switzerland and Norway including 21,00 € customs fee and are without VAT.

The shipping costs are calculated for a 5kg parcel, if the parcel has more weight we only charge the real costs.
You can choose between GLS (General logistics service) or DHL for shipping inside of Germany, outside from Germany we are using GLS for shipping.

For shipping with DHL please notice:
Parcels for parcel stations are limited to the maximium dimensions of 75x60x40cm (Small items or foil kites)
The maximum lenght for normal parcels with GLS or DHL is 120cm, above 120cm length we  will charge a bulky goods fee of  2,00 EUR (GLS)
or 23,90 EUR (DHL).
The bulk items fee will be charged in the checkout process automatically if any item is longer than 120cm.

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-7 days, for deliveries abroad within 3 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, no shipping costs will be charged.

Shipping costs for particularly heavy shipments that consist of several packages:

In general, we can not deliver very heavy shipments > 30kg (this applies for example to kite buggys and beach sailers) free of costs,
even if the value of goods is more than 150 EUR.
In this case the shop is calculating following shipping fees inside Germany: GLS standard shipping 24,90 EUR, GLS shipping to North Sea islands 39,40 EUR
and for DHL shipping 56,80 EUR.

For shipping to other countrys, the shop is calculating shipping fees, depending on weight and destination.
You will get the exact price in the checkout process, before your are placing your final order, so you can check the shipping costs before payment.

The order and payment in advance with subsequent pickup in Handewitt is free, of course.

• Methods of payment:

Inside Germany:
1) Invoice, payable within 14 days
2) Direct debit, deducting 3% discount
3) Payment in advance, deducting 3% discount
4) Sofortüberweisung
5) Credit card
6) Paypal


Outside Germany:
1) Payment in advance, deducting 3% discount
2) Credit card
3) Paypal

We reserve the right to choose other payment methods.

• Terms of payment:


Regular customers can choose freely from the offered payment methods.
For new customers payable on account within 14 days and direct debit is not possible.

  
 Regular customers
New customers
  • payable on account within 14 days
    (only for customers in Germany)
CheckX
  • Direct debit deduction with 3% cash discount
    (only for customers in Germany)
CheckX
  • in advance by deducting 3% cash discount
CheckCheck
  • by credit card with no deduction
CheckCheck
  • per Paypal without deduction
CheckCheck