Payment and dispatch

2) Due to the Brexit shipping to GB is only possible, when the net value of goods is 170 EUR or more. 

For shipping costs which are not listet here please ask us via mail or by phone.

Shipping costs for country´s which are marked as "on request":
You can place an order in our online shop. We are handling them as order request.
We are sending you an individual offer via mail, which includes the actual shipping costs based on weight and length of the parcel.
Only after you have accepted this offer we are changing the order request to an regular order.

* Great Britain: No shipping to channel islands
* Greece Bulky goods fee: Maximum parcel lenght 150cm, longer items will be canceled from your order, fabrics will be folded once if it is longer than 150cm. Shipping of buggys, beach sailers and sails is not possible.
* Spain: No shipping to islands

*** Shipping costs to Switzerland including customs fee and are without VAT.

We are using DPD or DHL for shipping inside of Germany, you can choose between these services at the checkout process. Parcels, which are ecxeeding the maximum length of 170cm, can be delivered with the GLS shipping oversize XL service only, which will cost 19,90 €.
For shipping to foreign countries we are using DHL, GLS or UPS as shipping service, you can´t choose which shipping service we are using for shipping to foreign countries.

Parcels for parcel stations are limited to the maximium dimensions of 75x60x40cm (Small items or foil kites)
The maximum lenght for standard parcels is 120cm, above 120cm length we will charge a bulky goods fee.
The bulky goods fee will be charged in the checkout process automatically if any item is longer than 120cm.

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-7 days, for deliveries abroad within 3 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, no shipping costs will be charged.

• Shipping costs for particularly heavy shipments that consist of several packages:

In general, we can not deliver very heavy shipments > 30kg (this applies for example to kite buggys and beach sailers) free of costs,
even if the value of goods is more than 150 EUR.
In this case the shop is calculating following shipping fees inside Germany: GLS standard shipping 27,90 EUR.

For shipping to other countrys, the shop is calculating shipping fees, depending on weight and destination.
You will get the exact price in the checkout process, before your are placing your final order, so you can check the shipping costs before payment.

To order and pay in advance with subsequent pickup in Handewitt is free, of course.

• Methods of payment:

Inside Germany:
1) Invoice, payable within 14 days
2) SEPA-Direct debit, deducting 3% discount
3) Payment in advance, deducting 3% discount
4) Sofortüberweisung
5) Credit card
6) Paypal via Paypal-Checkout
7) Cash at the time of collection


Outside Germany:
1) Payment in advance, deducting 3% discount
2) Credit card
3) Paypal via Paypal-Checkout

• Terms of payment:

Regular customers can choose freely from the offered payment methods.
For new customers payable on account within 14 days and direct debit is not possible.

	Regular customers	New customers
payable on account within 14 days (only for customers in Germany)
SEPA-Direct debit deduction with 3% cash discount (only for customers in Germany)
in advance by deducting 3% cash discount
by "Sofortüberweisung"
by credit card with no deduction
per Paypal without deduction