|• Shipping costs overview:|
For shipping costs which are not listet here please ask us via mail or by phone.
Shipping costs for country´s which are marked as "on request":
You can place an order in our online shop. We are handling them as order request.
We are sending you an individual offer via mail, which includes the actual shipping costs based on weight and length of the parcel.
Only after you have accepted this offer we are changing the order request to an regular order.
* Great Britain: No shipping to channel islands
* Spain: No shipping to islands
*** Shipping costs to Switzerland and Norway including 18,00 € customs fee and are without VAT.
The shipping costs are calculated for a 5kg parcel, if the parcel has more weight we only charge the real costs.
You can choose between GLS (General logistics service) or DHL for shipping inside of Germany, outside from Germany we are using GLS for shipping.
For shipping with DHL please notice:
Due to logistic reasons shipping to parcel stations is not possible!
The maximum lenght for normal parcels with DHL is 120cm, above 120cm length DHL charges a bulky goods fee of 14,50 EUR.
The bulk items fee will be charged in the checkout process automatically if any item is longer than 120cm.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-7 days, for deliveries abroad within 3 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
• Methods of payment:
1) Invoice, payable within 14 days
2) Direct debit, deducting 3% discount
3) Payment in advance, deducting 3% discount
5) Credit card
7) Cash on delivery (COD), extra charge for this service is 7,50 €
1) Payment in advance, deducting 3% discount
2) Credit card
We reserve the right to choose other payment methods.
• Terms of payment:
Regular customers can choose freely from the offered payment methods.
For new customers payable on account within 14 days and direct debit is not possible.